A few months ago I wrote about our experience at the JPJ, Malaysia’s equivalent to The Department of Motor Vehicles and Licensing. With the expiration dates of our U.S. driver’s licences fast approaching, Diane and I thought we’d take advantage of a rather generous rule allowing conversion of foreign licences for MM2H holders. (Expats on work visas are often disappointed because they’re usually denied). Unfortunately, bilateral agreements only allow certain passport holders an “automatic” conversion and both Canada and the USA are not on that list. So a few months ago we visited the local JPJ office on Penang Island and discovered that conversions must now be processed at another office on the mainland. Arriving just after 10, the process seemed easy enough but after not hearing anything 45 days later, we searched the website and found a rejection letter printed in Malay that was never mailed.
Enlisting our property agent as a translator, it seems the local officer neglected to verify and attach a photocopy of our MM2H Conditional Approval Letter along with the application. As vehicular challenged expats, we put off the trudge of two bus rides and a ferry crossing and having successfully renewed both state license by mail, gave up on the idea. But we have some friends that just got their MM2H approved and were going there anyway to convert their licences so we took advantage of their generous offer and tagged along. Many readers ask us why they should or shouldn’t use an agent when applying for an MM2H visa. Always responding that it’s a personal choice, we used Joy-Stay, the country’s best agent by any standards. For us, our agent’s professionalism combined with her expertise and great relationship with the ministry assured a hassle free experience that made up for the few hundred dollars extra. Her fee comes with a money back guarantee that you’ll be approved and she won’t even accept clients unless she’s confident she can get them approved. Besides, If you choose a DIY method, you still need to put up a security bond that’s covered in Joy-Stay’s package.