Eventually it had to happen. Residing in Penang for over a year now, sometimes Diane and I forget we’re on the other side of the world. Strangely resembling western nations, Malaysia’s infrastructure is surprisingly good and up until last week, we’ve had no bad experiences with the power grid, internet service, landlords, phone, noise or public transit. Often forgetting we live 7,000 miles from home, we listen to internet radio from San Francisco, use Viber for phone calls to U.S, companies at ridiculously low rates and stream almost anything we want from U.S. TV including pay TV series’, network comedies and the entire two months of NHL playoffs. Once concerned about paying for local cable with channels we don’t care about, we don’t subscribe to anything and even get twelve channels of uninterrupted commercial free Olympic coverage free as part of basic internet service. Enjoying sports we never even knew existed, Asian coverage includes weightlifting, archery, shooting, field hockey, water polo, badminton, table tennis, cycling, and the few things they show on NBC like swimming.
But ultimately, expats living in developing countries are bound to run into some typically “developing world” issues that can frustrate, annoy and test an anal “type A” personality’s patience. (Me, not Diane). And when it rains, it pours (Literally and metaphorically). After a trouble-free thirteen months of condo living, in the course of one week we had a broken air conditioner/landlord repair issue, three nights of overnight street drilling that kept the entire condo awake and the first power outage we’ve experienced in Asia. Ironically, some incidents that seem bad on the surface ultimately lead to fast resolutions that blow away anything you’d ever get in North America. Here in Malaysia, the relationship you establish with a property agent becomes important one because unlike back home, you gain a contact that helps you with any issues throughout the entire term of your lease. Acting as a third-party liaison between the tenant and owner, the property agent is your first course of action when something goes wrong. Professionalism and help varies depending on who your agent is so make sure you find a good one before signing a lease. Using a two-part post for easy readability, today I’ll share the best example of the three blunders and explain why bad situations often lead to fast resolutions.